Responsible Gaming at Mr Play UK
Mr Play Casino is committed to providing a safe and enjoyable gaming environment for all players. We understand that gambling can be a fun form of entertainment, but it can also lead to problems if not managed responsibly. This page outlines our commitment to responsible gaming and the measures we have in place to help players gamble responsibly.
1. Our Commitment to Responsible Gaming
We are dedicated to promoting responsible gambling practices and ensuring that our players have the tools and resources they need to control their gambling habits. Our goal is to prevent gambling-related harm and support players who may be experiencing difficulties. We take proactive steps to protect vulnerable players and encourage responsible behaviour.
2. Recognizing the Signs of Problem Gambling
Gambling can become problematic if it starts to interfere with your daily life or financial stability. Signs of problem gambling include:
- Spending more time or money on gambling than intended.
- Feeling the need to gamble to escape personal or emotional problems.
- Neglecting personal responsibilities or relationships due to gambling.
- Attempting to recover losses by gambling more.
- Feeling anxious or stressed about gambling activities.
If you notice any of these signs in yourself or someone else, it’s important to take steps to address the issue early.
3. Tools for Responsible Gambling
At Mr Play English, we offer several tools to help you manage your gambling activity:
1. Deposit Limits
You can set daily, weekly, or monthly deposit limits to control how much money you can deposit into your account. Once you reach your set limit, you will not be able to deposit further funds until the limit resets.
2. Session Limits
We allow you to set session limits to control how long you spend playing. This helps you manage your gaming time and ensure that you don’t overindulge.
3. Self-Exclusion
If you feel that gambling has become problematic, you can choose to self-exclude from the casino for a specific period (e.g., 6 months or 1 year). During this time, you will not be able to access your account or engage in any gambling activities.
4. Reality Checks
We offer the option to set up reality checks, which will remind you how long you have been playing. These reminders can help you stay aware of your gaming habits and avoid spending too much time or money.
5. Time-Out Periods
If you need a break from gambling, you can take a time-out for a specified period. During this time, your account will be temporarily suspended, allowing you to take a break and assess your gambling habits.
4. External Support Organizations
If you feel that you need further assistance, we encourage you to reach out to professional organizations that specialize in supporting individuals with gambling problems. Some organizations that can offer guidance include:
- Gambling Therapy: Provides support to individuals affected by gambling problems, with resources available in multiple languages.
- GamCare: Offers free confidential advice and support to individuals experiencing gambling issues.
- Gordon Moody: Offers treatment programs and support for individuals experiencing gambling addiction.
5. Underage Gambling
Mr Play Casino is strictly committed to preventing underage gambling. Players must be at least 18 years of age to use our services. We use age verification procedures during registration to ensure that only eligible players can access our platform. We also encourage parents and guardians to use parental control software to restrict underage access to gambling sites.
6. Account Closure
If you feel that you are unable to control your gambling activity, you can request a permanent closure of your account. Please contact our customer support team to discuss the process of closing your account and ensuring your account is permanently closed.