Privacy Policy at MrPlay Casino
This Privacy Policy explains how Online Casino Mr Play (“we”, “our”, “us”) collects, uses, and protects your personal information when you use our website and services. By using our website and services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of personal information when you register for an account or interact with our website:
- Personal Identification Information: This includes your name, address, date of birth, email address, phone number, and other details necessary to create and maintain your account.
- Payment Information: When you make deposits or withdrawals, we collect payment details such as credit card numbers, bank account details, or e-wallet information.
- Usage Data: We collect information on how you interact with our website, including your IP address, device type, browser type, and browsing activity.
2. How We Use Your Information
We use your personal information for the following purposes:
- Account Management: To create and manage your account, verify your identity, and provide customer support.
- Transactions: To process deposits, withdrawals, and other financial transactions.
- Promotions: To send you relevant promotions, bonuses, and updates about our services, if you have opted to receive such communications.
- Compliance: To comply with legal and regulatory requirements, including anti-money laundering (AML) and know your customer (KYC) procedures.
- Improvement of Services: To improve our website, services, and user experience based on your usage data.
3. How We Protect Your Information
We take the security of your personal information seriously. We use industry-standard encryption and secure protocols to protect your data during transmission. We also implement measures to protect our systems from unauthorized access or disclosure.
However, no method of transmission over the internet or electronic storage is 100% secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us with account management, payment processing, fraud detection, and other services necessary for the operation of the casino.
- Legal Requirements: We may disclose your information if required by law or to comply with legal obligations, such as responding to subpoenas or requests from regulatory authorities.
5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your experience and analyse usage patterns. Cookies are small files stored on your device that help us remember your preferences, improve website performance, and deliver relevant advertising.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of the website.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct any inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to any legal or contractual obligations we may have.
- Opt-Out: You can opt out of receiving promotional emails or communications by following the unsubscribe instructions in those emails or contacting us directly.
7. Retention of Data
We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. If you close your account, we may retain certain information for a period to comply with legal obligations, resolve disputes, and enforce our agreements.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top.